Available Through Our Official Partners

Prefer to buy through your local electrical wholesaler? We work with partners across the UK, Ireland and Malta.

See Partner List

Online Portal

Keep track of energy usage for electricity, gas and water from the online web portal. Readings are updated daily and include a half-hour interval profile for detailed energy tracking.

Secure Payments

No cash, coins or tokens. Topup payments are online using a credit or debit card. Topup codes are instantly sent to the meter over the mobile phone network.

Adjust Credit & Tariffs

Adjust credit levels by sending money to the meter without a payment. Useful for keeping the supply on or where other forms of payment are accepted. Tariffs can be set remotely without having to visit the meter.

Low Credit Alerts

After every successful payment an email receipt confirms the payment amount and updated balance. When the balance falls below £10 a low credit alert is sent to remind the consumer to make a topup to stay on supply.

Monthly statements

Landlords receive a monthly statement by email with a summary of topup activity and a detailed breakdown of payments.

Direct bank payments

Topup revenue is transferred using Stripe Connect or bank transfer direct to the landlords account.

Recover operational costs

Landlords who resell energy are entitled to recover operational costs with a fixed daily standing charge. This is incorporated into the energy tariff.

Manual code entry

In the rare case where a topup does not reach the meter it can be manually entered using the A/B buttons at the meter itself. This is a useful fallback when comms are playing up.

Topupmeters Is A Simple & Effective Solution

Whether you are planning on upgrading from coin meters or fitting out a new HMO, Topupmeters is ideally suited for private landlords as well as providers of social housing

Online topups

Topup online in 3 easy steps

Topup online in 3 easy steps

After landing on the payment page just enter the meter serial number and ID code, then select an amount to topup and make payment. Topups are instantly sent to the meter over the mobile phone network.

All major credit & debit cards accepted

Payments are handled using the Stripe payment gateway accepting all UK and EU debit and credit cards.

Register an account for faster topups

The payment site is accessible from smartphones and can be easily translated using most browser apps like Chrome. By registering an account and storing your meter and payment methods, topping up becomes even quicker for next time.

MAKE A TOPUP

User interface showing billing and energy data with meter number, ID code, balance of £12.73, update date of 10/05/2024, options to top up meter and export chart data.

For Landlords

Customize tariffs, issue credit and recover debts without having to visit the meter

Monitor energy usage

From the web portal users can check energy consumption for electricity down to half-hour detail and get accurate meter readings updated daily.

Customize energy tariffs

Set the price of electricity and gas or water instantly and without having to visit the meter. Also set cost per day standing charges and emergency credit levels.

Notifications by email

Get alerts by email if something goes wrong, such as excessive energy is triggered or a meter goes offline due to tampering. Further investigation can be done remotely before arranging a site visit as a last resort.

MAKE A TOPUP

Tariff and Rates panel showing electricity single rate tariff at 70.000 p/kWh, standing charge at 100.000 p/day, and an input for gas tariff price per m3 with Set buttons next to each.

Friendlier prepayment

Emergency credit and friendly hours minimise support calls

Minimise support calls

Avoid those late night call outs when the power goes off. Use Friendly Hours to keep the meter on supply until 9am if the credit runs out at night. Tenants can also use the Emergency Credit allowance to give them some breathing space so a topup can be made. Any credit used is offset against the topup value.

Check in tenants

Clear off any remaining credit or debt when new tenants move in. Issue some starting credit to get them off the ground and ensure they know how to topup online.

Free issue credit

Need to send money to a meter without an online payment just issue any amount of credit to the meter as frequently as needed from the web portal. Topups are instantly applied to the meter over the GPRS network in the same way as normal topups.

MAKE A TOPUP

User interface card displaying emergency credit details with emergency credit £3, availability £1, friendly hours blank, and auto-reset disabled.

Latest generation smart meters

Dual fuel prepayment using GPRS smart meters

Wireless pulse monitoring

Recover gas usage costs with the RF Pulse Sender. The battery powered device connects to the pulse output cable from compatible gas meters and wirelessly paired with a nearby Topup electric meter to collect gas usage data.

ATEX approved

ATEX approved for gas metering. Sealed unit with 10 year battery life. Red LED to indicate mode of operation and install status.

Recharge for gas usage

The Pulse Sender works with a Topup Electric meter to store gas usage and apply a tariff stored in the electric meter. Users can remotely monitor gas usage and check readings at the electric meter.

MAKE A TOPUP

Diagram illustrating connection from a server icon at the top to a larger server icon enclosed in a rounded green square at the bottom.

Or charge for water

Pulse senders can be used with water meters to recharge water consumption

Retrofit water meters

The RF Pulse Sender has a water variant for logging pulses from water meters. The sealed device can be wired into the pulse output cable using a passive junction box. A volt-free contactor makes installation safe and easy.

Charge for water and sewage

The Topup Electric Meter recieves water usage data every few minutes and applies a tariff stored in the meter to deduct appropriate charges from the balance.

Single monetary wallet

The Topupmeters dual fuel system has a single monetary wallet. Consumers only need to topup the balance which gets used for both electric and water (or electric and gas).

MAKE A TOPUP

Dashboard showing 45 meters, 3 selected, 0 groups, and a bar chart of last 30 days energy usage by day with varying green bars.

Online topups

Topup online in 3 easy steps

Topup online in 3 easy steps

All major credit & debit cards accepted

Payments are handled using the Stripe payment gateway accepting all UK and EU debit and credit cards.

Register an account for faster topups

MAKE A TOPUP

For Landlords

Customize tariffs, issue credit and recover debts without having to visit the meter

Monitor energy usage

From the web portal users can check energy consumption for electricity down to half-hour detail and get accurate meter readings updated daily.

Customize energy tariffs

Set the price of electricity and gas or water instantly and without having to visit the meter. Also set cost per day standing charges and emergency credit levels.

Notifications by email

Friendlier prepayment

Emergency credit and friendly hours minimise support calls

Minimise support calls

Check in tenants

Clear off any remaining credit or debt when new tenants move in. Issue some starting credit to get them off the ground and ensure they know how to topup online.

Free issue credit

Latest generation

Dual fuel prepayment using GPRS smart meters

Wireless pulse monitoring

ATEX approved

ATEX approved for gas metering. Sealed unit with 10 year battery life. Red LED to indicate mode of operation and install status.

Recharge for gas usage

The Pulse Sender works with a Topup Electric meter to store gas usage and apply a tariff stored in the electric meter. Users can remotely monitor gas usage and check readings at the electric meter.

Or charge for water

Pulse senders can be used with water meters to recharge water consumption

Retrofit water meters

Charge for water and sewage

The Topup Electric Meter recieves water usage data every few minutes and applies a tariff stored in the meter to deduct appropriate charges from the balance.

Single monetary wallet

The Topupmeters dual fuel system has a single monetary wallet. Consumers only need to topup the balance which gets used for both electric and water (or electric and gas).

What Happens After Ordering

Check your emails for logins and welcome email

After placing your order, we will issue you with a secure username and password to access the online gateway. You will also receive a comprehensive welcome letter detailing exactly what to expect before, during, and after the installation of your Topupmeters, alongside links to helpful resources to guide you.

Arrange install and give tenants the quick start guide

To ensure tenants know exactly how to top up, every meter includes a handy A4 Quick Start Guide. It clearly outlines how to add credit, use emergency funds, and access other essential features.

Arrange Installation

The final step is to arrange installation with an electrician. We do not have our own electrical contractors. Any NICEIC electrical contractor will be capable of fitting sub-meters.

Icon of a shield with a checkmark inside next to the text 'Revenue Protection'.

Button labeled All Utility Sub-Meters with a wireless signal icon on the right.

Topupmeters for Landlords

Topupmeters can supply sub-meters for all electric, gas, water and heat-metering. Find our range of energy meters below. All meters are MID approval which is a legal requirement for sub-metering in the UK. If your meters are non-MID approved then the tenant has the right to stop topping up their meter or paying energy invoices.

Looking for a Reliable Prepayment Solutions?

Look no further than our latest generation smart meters that use 4G/LTE mobile phone communications to deliver your top-ups instantly.
‍
Whether you need dual-fuel meters for gas and water or just electric, our smart meters can handle it all. They transmit data wirelessly to our cloud-based system, so you can monitor your usage and payments easily.

And if you want to add gas or water sub-metering later, no problem! Our smart meters are compatible with any utility meter with pulse output and can be retrofitted without hassle.

Designed for organisations that need reliable, scalable prepaid energy.

Social Housing Providers

Private Landlords (5+ units)

Student Accommodation

Holiday Rentals & Caravan Parks

Local Authorities & Government Sites

Asset Management Firms