What We Do

Keep track of energy usage for electricity, gas and water from the online web portal.  Readings are updated daily and include a half-hour interval profile for detailed energy tracking.

No cash, coins or tokens. Topup payments are online using a credit or debit card.  Topup codes are instantly sent to the meter over the mobile phone network.

Adjust credit levels by sending money to the meter without a payment.  Useful for keeping the supply on or where other forms of payment are accepted.  Tariffs can be set remotely without having to visit the meter.

After every successful payment an email receipt confirms the payment amount and updated balance. When the balance falls below £10 a low credit alert is sent to remind the consumer to make a topup to stay on supply.

Landlords receive a monthly statement by email with a summary of topup activity and a detailed breakdown of payments.

Topup revenue is sent by bank transfer direct to the landlords nominated bank account.

Landlords who resell energy are entitled to recover their operational costs with a fixed daily standing charge.  This is incorporated into the energy tariff.

In the rare case where a topup does not reach the meter it can be manually entered using the A/B buttons at the meter itself.  This is a useful fallback when comms are playing up.