The subscription is charged when meters are activated which is when they are powered up for the first time. The subscription is billed monthly or yearly and is chargeable even even when property is not occupied.
It covers the ongoing cost of supporting the meter, including the SIM, data, access to portal, tariff updates and and all features that support the Topupmeter.
By a small daily standing charge charged to the tenant. We normally recommend 23p/day to recover the subscription charge and typical transaction fees.
No, it is recovered as a daily standing charge instead.
There is a small transaction fee for card payments charged by our merchant gateway Stripe. This is charged at the prevailing Stripe fee which is 1.5% + 22p for each payment.
Yes our billing platform Stripe will notify you before the subscription renews.
It depends, if you are receiving payouts by bank transfer there is a fixed fee of £3.00 a month. However there is no additional charge if receiving payouts using Stripe Connect.